Privacy Policy

About us

Purpose Provision of online services Web user management Commercial communications related to our services

Legitimation: Express consent and legitimate interest

Recipients: No data will be transferred to third parties, except legal obligation.

Rights Access, rectify and delete the data, as well as other rights, as explained in the additional information

Additional information You can direct your communications and exercise your rights by requesting the following email: alex@konektor.es

Additional information on data protection

At Alland Solutions we work to offer you the best possible experience through our products and services.

In some cases, it is necessary to gather information to achieve this. We care about your privacy and we believe that we must be transparent about it.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “RGPD”) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and LAW 34/2002, of July 11, on Information Society Services and electronic commerce (hereinafter, "LSSI"), Konektor informs the user that, as data controller, will incorporate the personal data provided by users in an automated file.

Our commitment begins by explaining the following to you:

Your data is collected so that the user experience improves, according to your interests and needs.

We are transparent about the data we collect about you and why we do it.

Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information, we will always do so in compliance with the regulations, and when necessary, we will request your consent.

We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop processing them.

Our priority is to guarantee your security and treat your data in accordance with European regulations.

If you wish to obtain more information about the processing of your data, consult the different sections of the privacy policy found below:

Who is responsible for the processing of your data?

This document constitutes the DATA PROTECTION Policy that applies to all personal data that Konektor deals with about you. Below we inform you about the identifying data of the DATA CONTROLLER:

Responsible for the Treatment: Alex Bastarós Prieto

DNI: 14270879T

Postal Address: Passeig de la muntanya 41 88, Granollers 08402

Contact phone: 626166903

Email: alex@konektor.es

Alland Solutions has appointed a Data Protection Officer or internal contact person within your organization.

What personal data do we collect?

The personal data that the user can provide:

Name, address and date of birth.

Telephone number and email address.

Location.

Information regarding payments and returns.

IP address, date and time you have accessed our services, Internet browser you use and data about the device's operating system.

Any other information or data that you decide to share with us.

In some cases, the completion of the registration form is mandatory to access and enjoy certain services offered on the Web; Likewise, not providing the requested personal data or not accepting this data protection policy means that it is impossible to subscribe, register or participate in any of the promotions in which personal data is requested.

Why and for what do we process your data?

At Konektor we treat the information provided by interested persons for the following purposes:

Manage orders or contract any of our services, either online or in physical stores.

Manage the sending of the information that they request.

Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the information tasks, being able to carry out automatic evaluations, obtaining profiles and customer segmentation tasks in order to personalize the treatment according to their characteristics and needs and improve the customer's online experience.

Develop and manage contests, raffles or other promotional activities that may be organized.

In some cases it will be necessary to provide information to the Authorities or third companies for audit purposes, as well as how to handle personal data from invoices, contracts and documents to respond to claims from clients or Public Administrations.

We inform that the personal data obtained as a result of your registration as a user will form part of the Register of Treatment Activities and Operations (RAT), which will be periodically updated in accordance with the provisions of the RGPD.

What is the legitimacy for the processing of your data?

The processing of your data may be based on the following legal bases:

Consent of the interested party for the contracting of services and products, for contact forms, requests for information or registration in e-newsletters.

Legitimate interest for the treatment of our clients' data in direct marketing actions and express consent of the interested party for everything related to automatic evaluations and profiling.

Compliance with legal obligations for fraud prevention, communication with public authorities and third-party claims.

How long do we keep your data?

The processing of the data for the purposes described will be maintained for the time necessary to fulfill the purpose of its collection (for example, for the duration of the commercial relationship), as well as for compliance with the legal obligations arising from the treatment of the data. data.

To which recipients is your data communicated?

In some cases, only when necessary, Alland Solutions will provide user data to third parties. However, the data will never be sold to third parties. External service providers (for example, payment providers or delivery companies) with which Alland Solutions works may use the data to provide the corresponding services, however they will not use such information for their own purposes or for transfer to third parties.

Konektor endeavors to ensure the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have adequate measures in place to protect personal data. Said third parties have the obligation to guarantee that the information is treated in accordance with the data privacy regulations.

In some cases, the law may require that personal data be disclosed to public bodies or other parties, only what is strictly necessary to comply with said legal obligations will be disclosed.

The personal data obtained may also be shared with other group companies.

Where is your data stored?

In general, the data is stored within the EU. The data that is sent to third parties that do not belong to the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”.

What rights do you have and how can you exercise them?

You can direct your communications and exercise your rights through a request at the following email: alex@konektor.es

By virtue of what the RGPD establishes, you can request:

Right of access: you can request information on the personal data that we have about you.

Right of rectification: you can communicate any change in your personal data.

Right to erasure and to be forgotten: you can request the elimination prior to blocking of personal data.

Right of limitation to treatment: implies the restriction of the processing of personal data.

Right of opposition: you can withdraw your consent to the processing of the data, opposing its continued processing.

Right to portability: in some cases, you can request a copy of personal data in a structured, commonly used and machine-readable format for transmission to another person in charge.

Right not to be the subject of individualized decisions: you can request that decisions are not made that are based solely on automated processing, including profiling, that produces legal effects or significantly affects the interested party.

In some cases, the request may be rejected if you request the deletion of data necessary for compliance with legal obligations.

Likewise, if you have any complaint about the processing of data, you can file a claim with the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating Konektor from any responsibility in this regard. Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form n. Konektor reserves the right to terminate the contracted services that have been entered into with users, in the event that the information provided is false, incomplete, inaccurate or out of date.

Konektor is not responsible for the veracity of the information that is not of its own creation and for which another source is indicated, therefore it does not assume any responsibility for hypothetical damages that could arise from the use of said information.

Konektor reserves the right to update, modify or eliminate the information contained in its Web pages and may even limit or deny access to said information. Konektor is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions, in the information provided by Alland Solutions provided that it comes from sources other than the same.

Likewise, the user certifies that they are over 14 years old and that they have the necessary legal capacity to provide consent regarding the processing of their personal data.

How do we treat the personal data of minors?

In principle, our services are not specifically aimed at minors. However, in the event that any of them are directed to minors under fourteen years of age, in accordance with article 8 of the RGPD and article 7 of LO3 / 2018, of December 5 (LOPDGDD), Alland Solutions will require consent valid, free, unequivocal, specific and informed of their legal guardians to process the personal data of minors. In this case, the

DNI or other form of identification of the person giving consent.

In the case of persons over fourteen years of age, the data may be processed with the consent of the user, with the exception of those cases in which the Law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

Konektor has adopted the security levels of protection of Personal Data legally required, and seeks to install those other means and additional technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided. to Konektor

Konektor is not responsible for hypothetical damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by causes beyond Konektor ; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties persons through unlawful interference beyond the control of Konektor . However, the user must be aware that Internet security measures are not impregnable.

Links to other websites

On the website www.allandsolutions.com there may be links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, leaving Alland Solutions disengaged from any type of responsibility regarding its privacy policy.

How do we use cookies?

The Konektor website and RRSS use cookies, in order to optimize and personalize your navigation through it. Cookies are physical files of information that are housed in the user's own terminal, the information collected through cookies serves to facilitate the user's navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user.

However, if the user does not want cookies to be installed on their hard drive, they have the possibility of configuring the browser in such a way as to prevent the installation of these files. For more information see our Cookies Policy.

Cookies policy

In compliance with the duty of information contained in section 2 of article 22 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the purpose of this cookie policy is to inform you of Clearly and precisely about the cookies used on the Konektor website.

What are cookies?

A cookie is a small file that websites send to the browser and download to your computer. Cookies allow the pWebsite stores and retrieves information about your visit, such as your preferred language and other options, in order to improve the services offered and contribute to a better browsing experience for the user.

Authorization for the use of cookies

In accordance with the cookie notice that appears on the website, the user accepts that, when browsing it, expressly consents to the use of cookies according to the description detailed below, without prejudice to the user being able to modify the configuration of your browser to reject the use of cookies.

Types of cookies

Depending on who manages the domain from which the cookies are sent and the data is processed, a distinction will be made between own cookies and third-party cookies.

Cookies can also be classified according to the period of time they remain stored in the user's browser, distinguishing between session cookies or persistent cookies.

Finally, depending on the purpose for which the information collected is processed, cookies can be classified into the following categories:

Technical cookies: allow the user to browse a website and use some of the services offered by it (such as those that serve to remember the elements of a shopping cart).

Personalization cookies: they allow the user to access the website with certain characteristics, such as the language.

Security cookies: they serve to prevent or hinder attacks against the website.

Complement cookies to exchange social content: so-called plug-ins, which allow content to be shared on social networks.

Analysis cookies: allow the person in charge to monitor user behavior.

Advertising cookies: they allow you to manage the advertising spaces on the website.

Behavioral advertising cookies: like the previous ones, they are used to manage the advertising spaces of the website based on the information collected about the user's behavior and habits, adapting the advertising to the user's profile.

Geolocation cookies: used to find out the country where the user is.

How to modify the cookie settings

You can restrict, block or delete the cookies of Konekotr or any other website using your browser. In each browser the operation is different, you can find how to do it in the help menu of your browser where the procedure for its elimination is established. For more information:

Google Chrome:

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es

Mozilla Firefox:

https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencia

Safari:

https://support.apple.com/es-es/guide/safari/sfri11471/mac

Internet Explorer:

https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer

It is possible that by disabling cookies the website may not function properly or you may not be able to access certain functions of it.

Cookies used on the Web

Different types of cookies are used on the Web portal for different purposes, the cookies used are listed below:

Types of cookiesCookiesDurationUsePolicy

Analítica_ga2 Years It is used to count how many people visit the Web by tracking if they have visited it before.Google Analytics Policy

Analítica_gid24 hours It is used to count how many people visit the Web by tracking if they have visited it before. Google Analytics Policy

Analytics_gat_1 minute Used to limit the percentage of requests Google Analytics policy

Analytics_nmstat1,000 daysIt is used to identify users anonymously.Siteimprove policy

Content manager Duration of the Web session It is used to store a unique identifier per session through which it is possible to link the data necessary to enable ongoing browsing. Google Analytics Policy

Modification of the conditions

Konektor . expressly reserves the right to unilaterally modify, totally or partially, without prior notice, this Cookies Policy. The user acknowledges and accepts that it is their responsibility to review this Cookies Policy.

Terms and Conditions

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the Website www.konektor.es (hereinafter , the "Web") is owned by Konektor , with registered office at Passeig de la muntanya 41 88 Granollers with ID 14270879T.

These Conditions describe the terms applicable to the services and content offered through the website www.allandsolutions.com and regulate the legal relationships between Konektor and the client.

Access to the website is free and open, the use of the website implies the unreserved acceptance of all the Conditions of Use. If you do not agree with these conditions, you must refrain from using this page.

The visit to the eCommerce site by the user must be done in a responsible way and in accordance with current legislation, good faith, these Conditions and respecting the intellectual and industrial property rights owned by Konektor or any other natural or legal persons .

The use of any of the contents of the website for purposes that are or could be illegal is totally prohibited, as well as the performance of any action that causes or may cause damage or alterations of any kind not consented to by Konektor , the eCommerce site or its contents.

The website and the products and services offered by Konektor are aimed at persons of legal age with sufficient legal capacity to be bound by these Conditions of Use. It is possible that the use of certain services or the contracting of some goods or services is subject to special supplementary conditions that will require express consent and that will prevail in any case over these general conditions.

User registration

Legal warning

Updated on 04/28/2020

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the Website and the Internet portal www.konektor.es (hereinafter, the "Web") is owned by Konektor , with registered office at Paaseig de la muntanya 88 4 with DNI: 14270879T. This legal notice regulates the conditions of use of the aforementioned Internet portal.

Applicable law and jurisdiction

In general, the relations between Konektor and the users of its telematic services, present on the Web, are subject to Spanish legislation and jurisdiction.

The parties expressly waive the jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of Barcelona to resolve any controversy that may arise in the interpretation or execution of these contractual conditions.

User acceptance

This Legal Notice regulates the access and use of the Web page that Konektor makes available to Internet users. The person who accesses, browses, uses or participates in the services and activities of the website is considered a user.

The user is informed, and accepts, that access to this website does not imply, in any way, the beginning of a business relationship with Konektor .

Access to and browsing of the website by the user implies acceptance of all these Conditions of Use. In case of disagreement with the conditions, the user must refrain from using the website.

Web access

Access to the website by users is free and open. Some services may be subject to prior contracting of the service.

If it is necessary for the user to provide personal data to access any of the services, the data collection and processing will be carried out in accordance with current regulations, specifically with the RGPD. For more information, see our privacy policy.

Content and use

The visit to the website by the user must be done in a responsible manner and in accordance with current legislation, good faith, this Legal Notice and respecting the intellectual and industrial property rights owned by Konektor or any other natural persons or legal.

The owner of the Web does not identify himself with the opinions expressed in it by his collaborators. The company reserves the right to make the modifications it deems appropriate on its website without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they are presented or located. on their servers.

Intellectual and industrial property

The intellectual property rights of the content of the Web pages, their graphic design and codes are owned by Konektor and, therefore, their reproduction, distribution, public communication, transformation or any other activity carried out with the contents of the website is prohibited. Web page, not even if the sources are cited, unless you have the prior consent or, expressly and in writing from Alland Solutions. All trade names, brands or different signs of any kind contained in the company's Web pages are the property of their owners and are protected by law.

Konektor does not grant any license or authorization of use of any kind on its intellectual and industrial property rights or on any other property or right related to the Website, and in no case will it be understood that the access and navigation of the users implies a waiver, transfer, license or total or partial assignment of said rights by Konektor .

Any use of these contents not previously authorized by Konektor will be considered a serious breach of intellectual or industrial property rights and will give rise to the legally established responsibilities. Konektor reserves the right to exercise the corresponding judicial and extrajudicial actions against the user.

Responsibility and guarantees

Konektor declares that it has adopted the necessary measures that, within its possibilities and the state of technology, allow the correct functioning of its website as well as the absence of viruses and harmful components. However, Konektor cannot be held responsible for the following situations that are listed by way of example, but not limited to:

The continuity and availability of the Contents.

The absence of errors in said Contents nor the correction of any defect that may occur.

The absence of viruses and / or other harmful components.

Damages caused by any person who violates Konektor security systems.

The use that users can make of the contents included in the Web. Consequently, Konektor does not guarantee that the use that users may make of the contents that are included in the website, if applicable, comply with this legal notice, or that the use of the website is carried out diligently.

The use by minors of the website or the sending of their personal data without the permission of their guardians, the guardians being responsible for their use of the Internet.

The contents that the user can access through unauthorized links or entered by users through comments or similar tools.

The introduction of erroneous data by the user or a third party.

Konektor may suspend temporarily and without prior notice, the accessibility to the website for maintenance, repair, updating or improvement operations. However, whenever circumstances permit, Alland Solutions will notify the user, sufficiently in advance, of the scheduled date for the suspension of the content.

Also, in accordance with arts. 11 and 16 of Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSICE), undertakes to eliminate or, where appropriate, block the content that could affect or be contrary to current legislation, the rights of third parties or morality and public order.

Konektor uses cookies in order to optimize and personalize your navigation through the website. Cookies are physical files of information that are housed in the user's own terminal, the information collected through cookies serves to facilitate the user's navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user.

Links

The presence of links on the Konektor Web page to other Internet sites is for informational purposes only and in no case does it imply a suggestion, invitation or recommendation about them. Konektor will not assume responsibility for the contents of a link belonging to a third party website, nor will it guarantee the reliability, accuracy, breadth, veracity, validity and technical availability.

In the event that other websites establish links to the Konektor website, it will not be understood that Alland Solutions has authorized the link or the content of the website where the link is contained, nor can it be included on the page. of the link inappropriate, defamatory, illegal, obscene or illicit content, or other content that is contrary to current legislation.

Konektor reserves the possibility of contacting the owner of the website on which the link is established if it considers that the regulations are breached, as well as to exercise the corresponding judicial and extrajudicial actions.

Modification of the conditions

Konektor expressly reserves the right to unilaterally modify, totally or partially, without prior notice, this Legal Notice. The user acknowledges and accepts that it is their responsibility to periodically review this Legal Notice.

Privacy Policy

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